SMYO Refund Policy
Registration fee are non-refundable.
If there are extenuating circumstances (medical issue preventing play - broken bones, moving out of the area - with documentation of move), requests must be made in writing, electronically. Refund requests are to be emailed to the Sports Commissioner. If you need a refund for any valid reason, please send SMYO an email explaining the need for the refund. Requests sent will be reviewed as soon as possible. If you registered by credit card, your refund will be less the processing fee. Refund checks will be mailed once SMYO receives notification that your registration fee has cleared the bank.
Refunds cannot be made through a verbal agreement. SMYO is a non-profit organization and has to keep records of all transactions. A written refund request is the appropriate documentation for recordkeeping. It is inappropriate for a coach to initiate a refund request, on your behalf, verbally with the SMYO or its Officers. SMYO will not issue a refund check in this manner.